Effective Date: January 1, 2024
Last Updated: January 1, 2024
Welcome to Phantom Investigators ("we," "us," "our," or "Company"). These Terms and Conditions ("Terms," "Agreement") govern your access to and use of the Phantom Investigators website located at phantominvestigatorssite.com (the "Website"), including all content, products, and services offered through the Website.
By accessing, browsing, or purchasing products from our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Refund Policy, which are incorporated herein by reference.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.
You must be at least 18 years of age to use our Website and purchase our Products. By using our Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.
To access certain features of our Website or to make purchases, you may be required to create an account. When creating an account, you agree to:
We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or engaged in fraudulent, abusive, or illegal activity.
We strive to provide accurate descriptions, images, and specifications for all Products. However, we do not warrant that Product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.
Our Products include, but are not limited to:
All Products are subject to availability. We reserve the right to discontinue any Product at any time without notice. If a Product you ordered becomes unavailable, we will notify you and offer a refund or substitute product.
All prices are displayed in United States Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time. Prices do not include applicable taxes, shipping, or handling fees unless otherwise stated. The price charged for a Product will be the price displayed on the Website at the time the Order is placed.
Our Products are intended for paranormal investigation and research purposes. You agree to:
By placing an Order, you make an offer to purchase the Product(s) subject to these Terms. All Orders are subject to acceptance by us. We reserve the right to refuse or cancel any Order for any reason, including but not limited to:
After placing an Order, you will receive an email confirmation. This confirmation does not constitute our acceptance of your Order. We reserve the right to accept or reject your Order at any time prior to shipment.
We accept the following payment methods:
Payment is processed at the time of Order placement. By providing payment information, you represent and warrant that:
All payment transactions are processed through secure, PCI-DSS compliant payment gateways. We do not store complete credit card information on our servers. However, we are not responsible for any unauthorized access to payment information transmitted through our Website.
You are responsible for all applicable taxes, duties, and customs fees associated with your purchase. Sales tax will be charged where required by law.
We ship to addresses within the United States and select international locations. Shipping costs and delivery times vary based on destination, shipping method, and Product availability. Estimated delivery times are provided at checkout but are not guaranteed.
Available shipping methods include:
Orders are typically processed within 1-2 business days. During peak periods or product launches, processing times may be longer.
Once your Order ships, you will receive a shipping confirmation email with tracking information. You can track your Order through the carrier's website.
If you do not receive your Order within the estimated delivery time, please contact us. We are not responsible for delays caused by shipping carriers, customs, weather, or other circumstances beyond our control.
International customers are responsible for all customs duties, import taxes, and fees charged by their country. We are not responsible for delays caused by customs clearance.
If a shipment is refused or undeliverable due to incorrect address information you provided, you may be responsible for return shipping costs and a restocking fee.
Please refer to our separate Refund Policy for detailed information regarding returns, refunds, exchanges, and warranties. The Refund Policy is incorporated into these Terms by reference.
All Content on the Website, including but not limited to text, graphics, logos, images, videos, software, and compilations, is the property of Phantom Investigators or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The Phantom Investigators name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Phantom Investigators. You may not use these marks without our prior written permission.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. This license does not permit you to:
If you submit reviews, comments, photos, or other content to the Website ("User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media.
You represent and warrant that:
You agree not to engage in any of the following prohibited activities:
THE WEBSITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE EXISTENCE, DETECTION, OR COMMUNICATION WITH PARANORMAL ENTITIES. PRODUCTS ARE SOLD AS INVESTIGATION TOOLS ONLY. ANY CLAIMS OF PARANORMAL ACTIVITY OR EXPERIENCES ARE SUBJECTIVE AND NOT SCIENTIFICALLY VERIFIABLE. USE OF OUR PRODUCTS DOES NOT GUARANTEE ANY PARTICULAR RESULTS OR FINDINGS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PHANTOM INVESTIGATORS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.
You acknowledge and agree that use of paranormal investigation equipment involves inherent risks, including but not limited to:
You assume all risks associated with using our Products and conducting paranormal investigations.
You agree to indemnify, defend, and hold harmless Phantom Investigators, its officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to:
Before filing a claim, you agree to contact us to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.
If we cannot resolve a dispute informally, you agree that any dispute arising from or relating to these Terms or the Website shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (AAA).
YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING.
Either party may seek equitable relief in court to protect intellectual property rights or confidential information.
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Maryland, and you consent to the personal jurisdiction of such courts.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Phantom Investigators regarding the use of the Website and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless in writing and signed by us.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.
The Website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third-party sites. Your use of third-party sites is at your own risk and subject to their terms and conditions.
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, pandemics, or government actions.
We reserve the right to modify, suspend, or discontinue the Website or any portion thereof at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and dispute resolution.
If you have any questions, concerns, or disputes regarding these Terms and Conditions, please contact us:
Phantom Investigators
Address: 5865 Waters Fork, Logantown, MD 58719-4256, United States
Phone: +1 (425) 293-0834
Email: support@phantominvestigatorssite.com
Website: https://phantominvestigatorssite.com
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THIS WEBSITE.
© 2024 Phantom Investigators. All rights reserved.